Prioritize port and interstate proximity, carrier density, and facility capabilities (dock doors, racking, cross‑dock). Also evaluate WMS functionality, API/EDI integrations, inventory visibility, SLAs for pick/pack/ship, and local labor availability to ensure operational reliability and scalability.

Dundalk’s location near the Port of Baltimore and major interstates helps reduce drayage and shortens regional ground lanes. Expect competitive carrier options for East Coast coverage and efficient onward rail/truck handoffs; assess actual lane rates and lead times with sample shipments to validate economics.

Require Class A space with ample dock doors, high bay racking, cross‑dock areas, flexible labor models, and a robust WMS that supports slotting and batch picking. Confirm ability to scale labor, manage surge volumes, and provide performance reporting during peak seasons.

Ask for the carrier panel and negotiated rate examples, details on API/EDI connectivity, sample integration timelines, SLA commitments for OTIF and order accuracy, claims handling, and the cadence of operational reporting and KPIs to ensure alignment with your service goals.