Prioritize transit-time performance, multi-carrier connectivity, warehouse footprint and racking density, automation and WMS compatibility, and turnaround for value-added services such as kitting and returns. Also validate seasonal scalability and SLA penalties tied to on-time ship and order accuracy metrics.

Otar generally offers lower land and labor costs versus larger metropolitan hubs, which can reduce fixed storage and handling expenses. However, compare total cost-to-serve by modeling transportation distances to your customer base, parcel zone distribution, and any cross-border duties or brokerage fees.

Expect a mix of national truck carriers, regional LTL/express options, and rail interchanges supporting bulk lanes. Cross-border flows are served through designated freight corridors; confirm frequency of regional express services and parcel pickup schedules to optimize transit targets.

Require clear SLAs for order accuracy, on-time ship, and receiving windows; real-time WMS visibility and EDI/API integrations; support for multi-channel routing rules, returns handling, and scalable labor plans. Ensure reporting cadence and KPIs align with your commercial objectives.