Prioritize racked storage density, clear height, dock count, cross-dock lanes, IT integrations (WMS/API), pick-pack configurations, returns handling and value-add services. Also verify SLA terms, inventory accuracy targets and contingency plans for seasonality.

Proximity to major highways and rail terminals reduces drayage and linehaul costs and increases carrier options. A centrally located warehouse shortens last-mile distances for urban deliveries and enables more competitive carrier rate negotiations due to higher lane density.

Negotiate clear KPIs: order accuracy, on-time shipment rate, inventory reconciliation cadence, lead times for replenishment, damage thresholds and chargeback policies. Include review schedules, SLA credits and flexible volume tiers to manage peak demand.

Onboarding often ranges from 6 to 12 weeks depending on WMS integration complexity, SKU count and custom workflows. Typical phases: discovery and mapping, IT integration and testing, receiving and pilot volumes, then phased scale-up. Plan buffer time for labeling and cycle-count validation.