Prioritize SLA adherence (OTIF), pick-and-pack accuracy, inventory accuracy, lead times for inbound receipts, and scalability of labor. Also evaluate WMS integration, EDI/API support, returns handling, and peak-season labor plans to ensure reliable omnichannel performance.

Multimodal connectivity reduces landed cost by shortening drayage and linehaul legs and offering alternative routing during congestion. Proximity to ports and rail ramps lowers handling steps, improves transit consistency, and provides more carrier options for time-sensitive or cost-sensitive lanes.

Negotiate clear KPIs (OTIF, accuracy), volume-tiered pricing, transparent accessorials, chargeback rules, and minimum notice for labor scaling. Include clauses for peak season rates, audit rights, and data access to monitor performance and control unexpected costs.

Verify racking and fire-suppression systems, dock and staging capacity, power redundancy, and pest control. Review labor availability, turnover rates, and training programs. Check local regulatory compliance, insurance limits, and security protocols to reduce operational risk.