Assess bonded storage, temperature control, cross-dock throughput, pick-and-pack efficiency, returns handling, and WMS/TMS integration. Also review SLA metrics (order accuracy, lead time), security protocols, workforce scalability for peaks, and carrier connectivity for sea, road, and final-mile services.

Direct port access reduces drayage and inland transport legs, lowering landed cost and transit variability. Strong carrier networks improve routing and capacity options, which shortens lead times and helps 3PLs negotiate better freight rates that can be passed to shippers.

Verify bonded status, customs broker relationships, clearance SLAs, and documentation workflows. Confirm the provider’s experience with import duties, temporary admission regimes, hazardous goods handling (if relevant), and whether they offer intra-port consolidation or deferred duty services.

Review seasonal staffing plans, automation and throughput capabilities, and carrier partnerships for final-mile delivery. Model peak order volumes against provider capacity, examine parcel tendering SLAs, and demand transparency on cut-off times, exception handling, and reverse logistics processes.