Prioritize carrier connectivity (port/airport/rail access), WMS/TMS integration, pick/pack throughput, cross‑dock and bonded storage capability, SLA performance history, labor availability, and real estate scalability. Match those capabilities to SKU velocity, return rates, and peak season needs to measure true cost‑to‑serve.

Use a consistent cost model that includes storage per pallet/day, pick/pack labor and packaging, inbound handling, outbound freight lanes, and returns processing. Benchmark expected order profiles and run sample TCO scenarios across transit zones and carrier rates to identify the best tradeoffs between speed and unit cost.

Tsavo offers proximity to major sea and air gateways plus arterial highways and rail links that shorten transit corridors to regional demand centers. Dense carrier presence increases tendering options, improves negotiated rates, and supports faster last‑mile delivery windows for both B2C and B2B customers.

Include on‑time order fulfillment, pick accuracy (target >99%), dock‑to‑stock time, inventory accuracy, order cycle time, return processing time, chargeback terms for SLA misses, and monthly reporting cadence. Tie financials to measurable KPIs to align incentives and control service risk.