Prioritize measurable KPIs and operational fit: lead times and transit lanes; WMS/API integration and EDI support; temperature-control if needed; labor model and peak capacity; transparent SLA, reporting cadence, and claims handling to manage shrinkage and performance.

Proximity to trunk roads and carrier consolidation points reduces drayage, improves cut-off compliance, and shortens delivery windows. Location affects carrier choices, zone-skipping options, and frequency of pickups—directly lowering per-unit freight and improving parcel transit consistency.

Evaluate cold-chain capacity by temperature zones, monitored refrigeration, backup power and contingency plans, HACCP or equivalent certifications, inbound/outbound cross-docking capacity to minimize dwell time, and handling protocols tied to seasonal harvest peaks.

Negotiate clear SLAs with measurable KPIs, agreed liability and insurance terms, service-level credits, scalable rate structures for capacity swings, exit and inventory transfer clauses, and regular audit/reporting requirements to maintain transparency and control.