Prioritize cross‑border customs experience, bonded storage capability, proven carrier networks between Kenya and Tanzania, SLA‑backed transit times, and order management systems that integrate with your storefront and ERP to ensure accurate inventory and predictable lead times.

A Namanga 3PL can lower landed cost via reduced inland transit, lower real estate and labour rates, and shorter distribution legs to inland markets. Savings depend on shipment mix, frequency, and the provider’s ability to consolidate cross‑border loads and optimize carrier routing.

Require real‑time inventory visibility (WMS/OMS integration), API order and shipping connectivity, pick‑and‑pack accuracy guarantees, returns processing, and scalable labour models for peak volumes to maintain SLA compliance and customer experience.

Assess the 3PL’s import/export licensing, experience with transit documentation, customs brokerage partnerships, warehousing duty status (bonded vs. domestic), and documented procedures for inspections and audits to avoid clearance delays and fines.