Prioritize facility location relative to your demand zones and carrier terminals, WMS and TMS integration, SLA track record for pick-and-ship accuracy, labor skill levels, and value-added capabilities (kitting, labeling). Also review scalability, security, and clear KPIs for inventory accuracy and on-time shipments.

Road density and direct access to regional trucking corridors reduce last-mile mileage and transit variability. Closer connections to consolidation hubs enable better LTL/TL rates and fewer touchpoints, which lowers freight spend and shortens lead times for both parcel and palletized shipments.

Key capabilities include a modern WMS with real-time inventory, API connectivity for order routing, batch and wave picking, returns processing, and accurate billing. Service-level clarity—order-to-ship SLA, picking accuracy, and cut-off times—is essential to support omnichannel expectations.

Compare storage (per pallet/cubic meter), handling (per pick/pack), monthly minimums, inbound receiving charges, and peak-season surcharges. Validate billing granularity, inventory reconciliation cadence, and any setup or termination fees. Test pricing with a pilot SKU set to measure real cost-to-serve.