Evaluate direct access to Kuantan Port (container and breakbulk), proximity to major highways for road feedering, planned rail links and intermodal terminals, bonded/IFS status, and available container yards. Confirm vessel frequency, feeder schedules, and last-mile carrier density to ensure reliable door-to-door transit times.

Kuantan typically offers lower land and lease rates and competitive labor costs versus Klang Valley. However, labour pools can be smaller and specialized skill availability (automation technicians) more limited. Factor in training, shift patterns, and potential incentives from local industrial zones when modelling total cost-to-serve.

• Scalable racking and clear floor space for peak volume
• Integrated WMS and TMS connectivity for inventory visibility
• Returns processing and reverse logistics workflows
• Value-added services: kitting, labeling, and light assembly

Key metrics: order accuracy (%), on-time-in-full (OTIF), receiving cycle time, inventory accuracy, dwell time at the warehouse, and transit time to main ports or customer clusters. Include penalties/bonuses for SLA compliance and clear dispute-resolution procedures tied to measurable KPIs.

Run scenario modelling that compares cost-to-serve by geography, inventory carrying costs, transit lead times, and service-level impacts. Assess SKU velocity for regional replenishment, carrier lanes to primary markets, and inventory segmentation (safety stock vs distributed stock) to quantify the break-even point for a Kuantan node.