Prioritize network density and carrier partnerships, WMS/API integrations, SLA guarantees (OTIF, pick accuracy), inventory visibility, and value-added capabilities (kitting, returns, cold chain). Also review scalability, onboarding timelines, security/compliance, and carrier rate negotiations to ensure the provider aligns with both eCommerce and B2B flows.

Evaluate fees across storage (per pallet/SKU), inbound receiving, pick-and-pack per order/line, outbound handling, kitting, returns processing, and monthly minimums. Include transportation, fuel surcharges, customs/brokerage (if cross-border), and integration/setup costs when comparing proposals to forecast total landed cost.

La Cruz combines proximity to seaport and primary highway corridors with regional LTL and parcel consolidation nodes, enabling shorter trunking and last-mile times. Access to multiple carriers lets shippers optimize service levels by lane, balancing cost and transit time across regional markets.

Focus on modern WMS with API connectivity, slotting and throughput design, automated picking options, secure and scalable racking, temperature-controlled space if needed, returns processing workflows, and real-time reporting to support omnichannel order routing and SLA monitoring.

Conduct site visits, review KPIs and client references, run a test SKU pilot, validate API/WMS sandbox connectivity, inspect labor and safety practices, confirm contingency plans, and negotiate performance-based SLAs with remedies tied to measured outcomes.