Confirm WMS functionality and API/EDI connectivity, slotting and pick-path optimization, dock door count and trailer staging, climate control if required, security and insurance coverage, and reporting for inventory and order KPIs to ensure operational fit.

Compare unit rates (storage per pallet/cubic meter), pick/pack fees, receiving and putaway charges, minimum activity fees, accessorials (e.g., liftgate, detention), and any seasonal or percentile rate escalators that impact total landed cost.

Expect reduced transit time to adjacent metro areas, lower zone charges for parcel carriers, improved consolidation opportunities, and faster replenishment cycles—yielding lower safety stock and improved serviceability to target customers.

Evaluate demonstrated peak season throughput, access to local labor pools and temp agencies, contractual flex space options, availability of overflow cross‑dock capacity, and the provider’s staffing and training plans for volume spikes.

Include order accuracy, on‑time shipment rate, inventory accuracy, receiving cycle time, and dispute resolution timelines. Also specify penalties or credits for missed SLA targets and requirements for regular performance reporting.