Prioritize measurable capabilities: clear SLAs for pick/pack/ship, carrier integration (TMS/API), SKU slotting strategies, peak capacity plans, and transparent billing. Evaluate facility features (racking, climate control), inbound/outbound dock efficiency, and real historical KPIs such as order accuracy, dock-to-stock time, and chargeback incidence.

Mandalgovi's position on regional road networks shortens road transit to key urban centers and enables more predictable linehaul scheduling. Proximity to main corridors reduces last‑mile distance, which lowers delivery lead times and supports higher frequency shipments to retailers and marketplaces.

Focus on fixed vs variable costs: monthly storage (per pallet or per CU), pick/pack labor rates, inbound receiving fees, returns processing, value‑added service charges, and transportation uplift. Include expected shrinkage, handling for multi‑SKU orders, and true chargeback exposure to model total cost‑to‑serve.

Request proof of omnichannel experience and KPIs: order accuracy, on‑time dispatch, returns turnaround, inventory reconciliation frequency, and integration capabilities with OMS/ERP. Consider site visits to review slotting, packing quality controls, and IT connectivity for real‑time inventory visibility.