Evaluate port proximity and container handling capacity, inland road quality, airfreight availability, and feeder services to major hubs. Confirm carrier agreements, frequency of sailings, and last-mile partners. Also assess warehouse tech (WMS), bonded options, and cross-docking to minimize handling and reduce lead times.

Pemba often offers lower real estate and labor rates but may have higher per-unit transport for some lanes. Model total landed cost: storage rent, labor, handling fees, inbound/outbound freight, duties, and inventory carrying. Include buffer for occasional feeder or transshipment premiums.

Require real-time WMS integration, scalable pick-and-pack operations, returns management, quality control, kitting/assembly, and SLA-backed order accuracy metrics. Check for cross-border documentation support and multichannel reporting for marketplaces and direct channels.

Confirm the 3PL’s experience with bonded storage, export documentation, tariff classification, and temporary admission procedures. Validate customs brokerage relationships, clearance times, and the 3PL’s processes for managing duties, VAT, and export compliance to avoid delays and penalties.