Evaluate facility footprint, racking and storage density, IT integration (WMS and EDI), SLA performance (pick/pack accuracy and cut-off times), carrier connectivity, cross-docking capability, and cost structure (storage fees, receiving charges, and pick fees). Also assess scalability for seasonal peaks and reverse-logistics handling.

Warehousing in Ongwediva reduces last-mile kilometers for northern routes and shortens door-to-door lead times to northern Namibia and Angola. The location lowers inland haul costs versus southern hubs and enables consolidated shipments that improve truck utilization and per-unit transport spend.

Key capabilities include real-time WMS with inventory visibility, API/EDI connectivity for order routing, carrier rate-shopping, barcode-based pick verification, and return-management modules. Confirm the provider's ability to support multi-channel order orchestration and reporting for KPIs like OTIF and order cycle time.

Negotiate transparent unit pricing (storage per pallet/cubic meter), activity-based pick/pack fees, minimum monthly guarantees, seasonal rate adjustments, SLA credits for service failures, inventory reconciliation terms, and exit provisions to limit exposure and align incentives.