Ask providers for clear KPIs: order lead time, on‑time shipping rate, inventory accuracy, and returns turnaround. Verify peak capacity plans, slotting strategies, and SLA penalties to ensure the 3PL can maintain performance during seasonal spikes.

Prioritize 3PLs with direct access to major arterial routes and documented relationships with regional carriers. Key modes to evaluate include:

Focus on WMS sophistication, real‑time inventory visibility, batch/lot tracking, multi‑channel pick/pack workflows, reverse logistics, and flexible contract terms. Confirmation of EDI/API integrations with carriers and marketplaces is essential for operational scale.

Porirua often offers lower warehouse rents and easier vehicle access than central Wellington, which can reduce occupancy and handling costs. Transport trade‑offs depend on customer density: savings on space and local road access can outweigh slightly longer international gateway transit, especially for domestic distribution.