Evaluate network reach (local and regional lanes), SLA performance (order accuracy and lead times), technology (WMS, EDI, reporting), capacity scalability, and transparent pricing (storage, handling, accessorials). Validate labor stability, insurance, compliance procedures, and references for similar SKU profiles and seasonal volumes.

Prioritize pick‑pack accuracy, inventory visibility, fast throughput for same‑day/next‑day orders, returns processing, multi‑temperature storage where needed, and integration with marketplaces and carrier APIs to maintain consistent SLAs across channels.

Location determines access to primary highways and regional carriers; facilities closer to arterial routes reduce truck miles and fuel costs, improve pickup frequency, and allow better consolidation. Sites near intermodal links lower multimodal transfer costs and shorten lead times for B2B lanes.

Major cost drivers include storage density, pick/pack labor rates, slotting and handling fees, inbound receiving charges, and accessorials for special handling or expedited shipping. Optimize by improving cube utilization, standardizing pack profiles, negotiating volume tiers and aligning SLA expectations to operational reality.