Prioritize transit times to core markets, SLA guarantees for order accuracy and cut‑off times, available fulfillment services (kitting, returns, temperature control), scalability of space and labor, and transparent pricing that separates storage, handling and transportation costs.

Facility proximity to major roads reduces linehaul and last‑mile costs; modern docks and staging areas speed loading cycles; dedicated cross‑dock capacity lowers handling and inventory days. Combining these factors reduces cost‑to‑serve and improves on‑time delivery for omnichannel orders.

Verify real‑time inventory synchronization (WMS/ERP/API), electronic order transmission, EDI or API support for carriers, exception management workflows, and reporting dashboards for KPIs like order cycle time and inventory accuracy.

Major cost drivers include local lease rates, labor availability, inbound/outbound freight lanes, handling complexity (e.g., pallet vs. piece pick), and value‑added services. Evaluate contract terms, minimums, and surcharge structures to model true landed cost per order.