Require clear, measurable KPIs including pick accuracy, order cycle time, on-time shipping, dock-to-stock time, and inventory accuracy. Also verify carrier cut-off times and SLA remedies. Consider technical metrics such as WMS integrations and EDI/API uptime to ensure consistent visibility and settlement.

Assess layout flexibility (separate pick faces, bulk staging), slotting strategies, and throughput capacity during peak windows. Review case studies and request a site tour or performance reports showing concurrent B2C and B2B flows. Confirm cross-dock capability and ability to support multi-parcel carrier workflows.

A central Olmos location shortens zone counts to major metro markets and provides quick access to regional highways and rail spurs. This proximity often yields lower parcel zone pricing and reduced LTL miles. Evaluate the 3PL's carrier roster and negotiated rates to quantify expected freight savings.

Look for a modern WMS with real-time inventory, API/EDI connectivity to your OMS and carriers, barcode scanning, and reporting dashboards. Validate sandbox integrations, SLA for uptime, and support for automation (sortation, pick-to-light) if forecasted volume justifies investment. Consider data access for continuous improvement.