Evaluate SLA-backed transit times, demonstrated lane performance for cross-border shipments, carrier connectivity (regional and national), and WMS integration for visibility. Request sample transit-time studies, references for peak seasons, and evidence of customs or intermodal handling to validate consistency.

Prioritize facilities with adequate dock doors, cross-docking capability, racking density, climate control where required, and WMS with API connectivity. Look for pick-pack automation, cycle-count procedures, secure receiving, and configurable SLA tiers to support mixed B2B and direct-to-consumer flows.

Benchmark monthly storage (per pallet or cubic), pick-and-pack fees, receiving and putaway charges, kitting/assembly costs, inventory minimums, returns handling fees, and any accessorials (liftgate, long-item, special packaging). Include estimated inbound/outbound transportation to capture total cost-to-serve.

Request carrier lane lists, sample rate cards, and transit-time matrices. Validate presence of national parcel carriers plus regional LTL/FTL partners, and review historical on-time delivery metrics. Run pilot shipments and compare delivered transit times, damage rates, and freight-cost scenarios to inform network decisions.