Look for real-time inventory visibility (WMS integration), multi-channel order routing, scalable pick-and-pack capacity, returns handling, and demonstrated carrier relationships for parcel and LTL. Confirm SLAs for order accuracy, cut-off times, and same-day or next-day dispatch capabilities.

A local 3PL with port and RoRo access can reduce sea leg times and consolidation costs to Cebu and Leyte, and provide scheduled feeder departures to Manila that lower per-unit ocean freight. Compare transit schedules, consolidation frequency, and inland drayage rates when modeling landed cost.

Assess dock capacity, pallet positions, racking type, yard and container handling, forklift fleet, workforce shifts, uptime for power and communications, safety compliance, and customs brokerage support. Verify throughput metrics (picks/hour, receiving cycles) against your volume profile.

Evaluate business continuity plans for typhoon season, backup power, insurance and liability terms, redundancy in carrier options, and contractual exit clauses. Validate the 3PL’s experience managing seasonal peaks and its procedures for inventory reconciliation and dispute resolution.