Evaluate slotting and storage flexibility, WMS integration, pick‑and‑pack throughput, temperature control if required, returns handling, and the provider’s ability to scale labor during peak windows. Confirm SLA metrics for order accuracy, on‑time dispatch, and inventory visibility to align with your demand profile.

Proximity to major arterial roads and consolidation hubs reduces linehaul kilometers and last‑mile labor time, lowering LTL and parcel rates. A well-sited warehouse in Thohoyandou diminishes transit variability and enables more consistent delivery windows for both eCommerce and B2B customers.

Negotiate transparent fee structures (storage by cubic meter, pick tiers, fulfillment surcharges), minimum volume commitments, review clauses for seasonal labor, and terminal handling or accessorial fees. Build KPIs and penalty/reward mechanisms into contracts to align cost with performance.

Confirm real‑time WMS/APIs, EDI or REST order flow, inventory synchronization across channels, batch and lot traceability, and reporting dashboards. Ensure the 3PL supports carrier rate shopping and shipment tracking feeds to maintain consistent customer experience across touchpoints.