Assess operational KPIs (OTD, picking accuracy, dock-to-stock), WMS functionality (lot/SKU control, API/EDI integrations), carrier integrations, and SLA clauses for transit and error remediation. Request site visits, reference audits, and sample onboarding timelines to validate service levels against your order profiles and peak volumes.

Transit depends on carrier choice and service level; leveraging the N2 corridor typically supports reliable same-day regional distribution and one- to two-day delivery windows to major metros. Confirm parcel carrier lanes, LTL schedules, and peak-season capacity with prospective 3PLs to set realistic customer expectations.

Industrial space and labor costs in George are generally lower than primary metros, which can reduce per-pallet storage and handling rates. However, evaluate total landed cost: lower occupancy can be offset by longer transport legs for some lanes. Model SKU storage turns, pick density, and outbound transport to quantify economics.

Expect integrated WMS with carrier/marketplace APIs, pick-and-pack and batch processing, kitting and light assembly, returns management, QA and rework, and scalable racking or bulk lanes. Validate peak handling capabilities, temporary overflow plans, and the provider’s approach to seasonal labor scaling.