Evaluate carrier connectivity to Cape Town port and major highways, warehouse slotting and automation capabilities, order accuracy KPIs, returns processing workflows, and scalable labour pools. Also review IT integrations (WMS/API), SLA penalties, and inbound/outbound consolidation options to align costs with service levels.

Paarl typically offers lower real estate and handling rates while maintaining comparable road transit times to much of the Western Cape due to direct access to the N1/N2 corridors. Factor in last‑mile delivery density, container repositioning costs, and carrier pickup schedules to model total landed distribution costs versus inner‑city facilities.

Prioritise facilities with certified cold‑storage zones, temperature monitoring, dedicated chilled/frozen handling lines, and robust slotting for high SKU counts. Confirm HACCP or relevant certifications, contingency power, and traceability in the WMS to support cold‑chain integrity and inventory accuracy.

Negotiate clear SLAs for order lead times, inventory accuracy, pick/pack productivity, and damage thresholds; include volume tiers with transparent pricing, minimum notice periods for seasonal scaling, KPI dashboards, penalties for missed SLAs, and defined exit/transition support to minimise go‑live and shutdown risks.