Prioritize proximity to main road and coastal access, proven carrier and forwarder relationships, inventory management and WMS capabilities, SLA-backed picking/packing throughput, and value-added services such as returns processing and kitting. Also evaluate security, insurance, and local labor skill levels to ensure operational consistency.

Batticaloa generally offers lower land and labor rates than western hubs, which can reduce fixed warehousing costs. Transportation cost differentials are driven by longer ocean feeder or overland distances to major consumption centers and frequency of carrier services; bundling shipments and optimizing regional routes can offset those transport differentials.

Require a WMS with real-time inventory visibility, API connectivity for order management systems and marketplaces, barcode/RFID scanning, and support for electronic proof-of-delivery and returns workflows. Confirm data-security practices and SLA for system uptime and integration support to avoid order flow disruptions.

Negotiate flexible storage tiers and labor provisions in contracts, establish clear throughput SLAs and peak staffing plans, use cross-docking or short-term overflow facilities, and agree on rapid onboarding of SKU profiles and tech integrations. Regular forecasting collaboration and contingency carrier arrangements help preserve delivery performance.