Prioritize throughput capacity, WMS compatibility and API access, pick/pack accuracy, SLA commitments (OTIF and processing windows), and ability to scale for peak seasons. Also review value-add capabilities such as kitting, returns processing, cold-chain handling, and documented KPIs for continuous improvement.

A Pakwach location typically reduces inland transit times by leveraging river and primary road corridors and local carrier networks. Expect improved consolidation options for regional lanes, shortened last-mile legs to nearby markets, and competitive freight rates when 3PLs maintain established carrier relationships and pooled distribution.

Require racked storage, adequate dock and yard capacity, temperature-controlled areas if needed, secure access control, and material-handling equipment. Also confirm WMS/TMS integration, documented safety procedures, and any relevant certifications (food safety or industry-specific) that match your product handling and compliance needs.

Compare storage rates (per pallet/cbm), receiving and putaway charges, pick-and-pack fees, monthly minimums, order handling and kitting fees, accessorials (rework, detention), and transit or consolidation costs. Evaluate billing transparency, SLA credits/penalties, and contract flexibility for volume variability to avoid hidden cost escalation.