Prioritize transit-time analysis to your customer base, carrier contracts and rates, WMS and EDI capabilities, onboarding timeline, labor flexibility for peaks, reverse-logistics processes, and SLA definitions for order accuracy and shipment lead times.

A Galena-based 3PL can reduce transit distances to central U.S. markets, enable better zone-based carrier pricing, and offer access to multiple carriers and modes—translating into lower per-shipment costs and shorter delivery windows for Midwest customers.

Look for a modern WMS with real-time inventory visibility, API/EDI integrations with marketplaces and ERP systems, support for batch/zone picking, automated inventory reconciliation, and reporting tools for cost and service performance monitoring.

Negotiate clear SLAs for throughput, order accuracy, lead times, and chargeback terms; define scalable labor and storage provisions for peak periods; include return processing timelines and disposition rules; and establish penalties or remedies for missed performance targets.