Evaluate facility layout and adaptability, IT integration (WMS/ERP/API), throughput capacity during peak windows, inbound cross-dock capabilities, carrier access for parcel and LTL, and real estate options for scaling. Also assess returns handling, kitting/assembly capabilities, and SLA performance metrics tied to penalties and audits.

A Peoria-based 3PL reduces transit distances to central Midwest customers, often lowering parcel zone costs and LTL linehaul spend. Central placement also supports zone-skipping to coastal hubs, improving delivery windows while optimizing carrier selection for blended service levels.

Prioritize modern racking and clear height for pallet density, segregated eCommerce pick zones, temperature control where needed, integrated WMS with real-time visibility, and compliance with vendor-specific labeling/ASN rules. Confirm staffing models and seasonal scalability to protect service levels.

Model rent and labor rates, inbound transportation from suppliers, outbound parcel/LTL zone impacts, cross-dock and handling fees, inventory carrying costs, and any value-added service charges. Include projection scenarios for volume growth, peak surcharges, and returns processing to compare true cost-to-serve.

Request carrier scorecards, recent audit reports, network maps showing parcel and LTL partners, and SLA performance history. Ask for sample pick/pack/timestamp logs, references from similar clients, and a trial period or limited-scope onboarding to validate integration and on-time delivery metrics.