Prioritize measurable operational capabilities: inventory accuracy, pick/pack productivity, slotting and wave planning, returns processing, and system integrations (WMS/OMS/APIs). Consider carrier connectivity, transit-time maps, seasonal labor flexibility, and financial terms that align with order volume variability. Where helpful, evaluate SLA penalties and recovery processes.

Proximity to I-80/I-35 and regional hubs shortens average miles to major Midwest metros, reducing fuel, linehaul, and transit-time variability. Select facilities with direct dock access and staging areas to minimize dwell and expedite LTL consolidation. Factor in carrier frequency and pick-up windows when modeling landed cost.

Look for modern racked storage, automation for high-velocity SKUs, barcode/RFID scanning, robust WMS with real-time visibility, and efficient returns workflows. These features support higher throughput, lower labor per order, and improved order accuracy, directly lowering cost per pick and customer disputes.

Negotiate clear volume tiers, throughput-based pricing, chargebacks, inventory holding fees, onboarding costs, and SLA definitions. Include KPIs, audit rights, transition timelines, and technology integration responsibilities. For seasonal peaks, secure labor guarantees and surge pricing caps to control variability.