Prioritize network reach (regional transit times to key markets), technology compatibility (WMS/OMS/API integrations), labor model (scalability for peaks), and SLA metrics (order accuracy, cut‑off times). Also assess facility infrastructure: racking, dock count, cross‑dock space, temperature control, and security.

Kalamazoo’s proximity to I‑94 and US‑131 places major Midwest population centers within 1–2 day ground transit, reducing zone skips and multi‑hop charges. Reduced transit days lowers safety stock needs and can shift more volume to lower‑cost parcel zones for outbound shipments.

Expect lower per‑square‑foot rents and reduced labor rates versus Chicago/Detroit, enabling larger inventory buffers and lower storage cost per SKU. Capacity tends to be available in suburban logistics parks; verify clear height, dock availability, and expansion options for seasonal surges.

Look for cloud WMS with real‑time inventory, API connectivity for order flows, EDI/FTP support for B2B partners, carrier rate shopping and tracking, and reporting dashboards. Confirm ability to support split orders, dropship, returns processing, and marketplace integrations.

Select 3PLs with dedicated dock configurations, pallet staging and shrinkwrap lines, pick‑pack zones with bin storage, reverse logistics and returns processing workflows. Confirm SLA for pallet throughput, pick accuracy, and return disposition options (restock, refurbish, recycle).