Require integrated WMS with real-time inventory visibility, reliable pick-and-pack and kitting processes, scalable storage options, returns handling, temperature-controlled space if needed, SLA-backed throughput metrics, and API/EDI connectivity for order orchestration and shipment notification.

A Chadron location can shorten lane miles to northern Plains and Mountain West customers, lowering zone-related parcel costs and transit days. Realized benefits depend on carrier contracts, LTL network density, and parcel zone optimization; evaluate carrier coverage and transit maps when comparing facilities.

Negotiate clear rate cards for storage, receiving, and pick/pack; volume tiers and seasonal buffers; accessorial fees; minimums and billing cadence; SLA penalties or credits; termination notice; and tech integration costs. Seek transparency on inbound handling and returns charges.

Track inventory accuracy, order cycle time, on-time-in-full (OTIF), dock-to-stock time, cost per order, pick accuracy, returns processing turnaround, and system uptime for WMS/API. Review weekly trend data and root-cause reports for continuous improvement.