Prioritize network footprint, WMS/OMS integration, SLA guarantees (order cut-offs, same-day/next-day options), inventory accuracy, and value-added services like kitting and returns processing. Assess carrier relationships and peak-season capacity to avoid service degradation during demand spikes.

Location impacts parcel zone distribution, LTL routing, and line-haul costs. Warehouses closer to major highways and carrier hubs reduce transit times and last-mile charges. Evaluate zone-skewed shipping patterns and map customer density to minimize total delivery spend.

B2B customers should expect bulk and reserve storage, cross-docking, ASN/EDI support, palletized pick-and-pack, temperature control options if needed, bespoke packing for compliance, and scheduled carrier pickups for vendor-managed inventory programs.

Essentials include a modern WMS with real-time inventory, API or EDI connectivity to marketplaces and ERP systems, barcode/RF scanning, automated cycle counting, and dashboards for KPIs. Prefer providers offering sandbox integrations and standardized onboarding.

Model total cost of ownership: include inventory carrying costs, transportation (zone-based parcel rates), labor, and service expectations. Larger centers lower per-unit storage but may increase last-mile spend; smaller local sites reduce transit times but raise inventory duplication costs. Use scenario modeling to match service objectives with TCO.