Prioritize WMS and API integration, SLA-backed transit and order accuracy metrics, dock door and throughput capacity, FTE staffing models for peaks, returns processing, and visibility/reporting. Ensure carrier contracts and parcel rates align with your cost-to-serve targets and service guarantees.

Lancaster’s regional position shortens transit windows to dense Northeast population centers, which reduces last-mile mileage and cost. It also provides access to multiple regional and national carriers for competitive routing, enabling more efficient zone-based pricing and expedited options.

Verify ambient and temperature-controlled capacity, racking type and clear height, cross-dock and staging areas, number of loading docks, parking for trailers, security systems, and available value-added services such as kitting, FBA prep, returns handling, and labeling to match your SKU profile.

Assess total cost-to-serve rather than rent alone: include labor rates, productivity assumptions, throughput-based fees, and contingency for peak labor. Confirm the 3PL’s access to temp staffing and spare capacity, and evaluate multi-site options to manage seasonality and minimize expedited freight.