Focus on inventory accuracy, pick/pack scalability, returns processing, and order cycle time. Validate WMS compatibility, API integrations for storefronts/marketplaces, peak-season labor sourcing, and real-time reporting. Confirm SLA terms for order lead times, error rates, and exception handling to match your customer promise.

Greenville's proximity to interstate corridors shortens dray times and reduces carrier miles to major Southeastern markets, lowering freight spend and transit variability. Access to intermodal options and nearby seaport railheads also provides cost-effective alternatives for inbound ocean containers and cross-docking flows.

Key metrics include warehouse rent per square foot, dock-door density, clear height, racked vs. bulk storage ratios, and available yard/parking. For labor, evaluate local workforce availability, average hourly wage for warehouse roles, turnover rates, and proximity to staffing providers to support seasonal scaling.

Require SOC/ISO controls as applicable, OSHA-aligned safety programs, traceability for serialized or regulated SKUs, and temperature-controlled zones if needed. Verify WMS transaction audit trails, electronic billing, ASN/EDI capabilities, and contingency plans for cyber and physical disruptions.