Compare cost-per-order (including pick/pack and shipping), storage per pallet/SKU, average order lines, throughput capacity, dock and staging capabilities, inventory accuracy rates, SLA response times, and integration readiness (WMS, EDI, API). Also assess carrier density and typical transit times from the facility to your primary customer zones.

Lubbock’s position in West Texas shortens OTR miles to surrounding states and centralizes outbound lanes for the region. That translates into improved day-definite windows to much of Texas and neighboring states, and allows 3PLs to leverage multiple carrier options for optimized routing and cost-effective LTL and parcel services.

Confirm multi-channel order orchestration, real-time inventory visibility, pick-and-pack accuracy, returns processing, kitting, custom packaging, multi-carrier shipping, and integration support for your WMS/ERP. Validate SLA guarantees, exception handling processes, and reporting cadence for operational KPIs.

Look for flexible lease options, available adjacent yard or expansion acreage, documented peak-season staffing plans, cross-dock and overflow arrangements, proven onboarding timelines, and clear escalation protocols. Ask for historical performance data from prior seasonal peaks and references from similar clients.