Assess inventory velocity and SKU complexity, SLA targets for accuracy and lead times, WMS and API integration capabilities, carrier network access and regional lanes, availability of value-added services (kitting, returns), and the scalability of labour and space during peaks. Factor total cost-to-serve including cross-docking and last-mile charges.

Location determines inbound replenishment times and linehaul distances; facilities nearer arterial routes reduce fuel and transit costs and improve delivery windows. Proximity to cross-border corridors expands carrier options for regional consolidation, while remote yards can increase last-mile expense and variability due to road conditions.

Prioritize dock door count and trailer yard capacity, racking and clear height, segregated packing and returns areas, climate control where required, security and inventory controls, reliable power and contingency plans, plus WMS functionality for real-time visibility and reporting.

Negotiate transparent line-item billing for storage, handling, pick/pack, returns, and value-added services; clear SLA metrics with remedies for miss rates and late dispatch; peak-season capacity guarantees; accessorial fee definitions (fuel, detention); and data access/APIs for operational transparency and performance monitoring.