Fidelity started with a simple idea: fulfilment should work better. Back in 2010, our founders Stephen Williams and Simon Vincent were managing two successful businesses - a software-led 3PL service for the automotive industry, and a class-leading eCommerce store in the premium Hi-Fi industry. What they learned? Traditional fulfilment wasn’t built for modern brands. So they built their own system. Fidelity combined the precision of 3PL logistics, with the flexibility and care that eCommerce brands need. It worked. And now, with teams in the EU, UK and US, Fidelity Fulfilment offers smarter, more tailored fulfilment, for businesses who want more from their fulfilment partner.