Provider Details
Hsinchu Logistics (HCT) was established in 1938. For 80 years, it has continuously innovated and broken through barriers, transforming from a traditional transportation company into a modern service industry provider, offering integrated logistics services encompassing logistics, commerce, finance, and information flow. In 2023, its revenue reached NT$23.9 billion, and its cash-on-delivery service amounted to NT$30 billion, making it a leading brand in Taiwan's logistics service industry. In 2000, HCT implemented Business Process Reengineering (BPR), utilizing ICT technology and automated sorting machines and portable Product Delivery Teams (PDTs) to manage shipments throughout the entire process, enabling timely and accurate tracking of shipment dynamics and achieving transparent logistics tracking across the supply chain. In recent years, to meet the demands of e-commerce home delivery, HCT has further invested in small-item delivery, motorcycle delivery, and refrigerated/frozen full-temperature vehicles. HCT passed the TFDA's Pharmaceutical PIC/S GMP accreditation, becoming a top-performing pharmaceutical GDP manufacturer, realizing a "one-stop, comprehensive service from pharmaceutical warehousing and processing to distribution," marking a new milestone in HCT's pharmaceutical logistics blueprint. In 2016, the company introduced an innovative automated identification system, automated small-item sorting machines, and facial recognition systems to improve platform operation efficiency, internalize these technologies, enhance core competitiveness, and thus widen the gap with its competitors. HCT's fleet of 4,500 vehicles (including 1,000 motorcycles) delivers an average of 700,000 items daily, serving approximately 300,000 recipients and meeting the diverse logistics needs of over 60,000 contracted clients across Taiwan. With diversified professional services such as store delivery, home delivery, delivery of valuables, and cash on delivery, we complete the important task of the last mile of our customers' supply chain.
