As employees, we realize that only we can make the pledge live. We will give our talents and our energies to ensure the highest quality of service is afforded each customer with whom we come in contact. Because pride in what we do is our common bond, we will work each day to improve ourselves as people and to improve our network as a company. By doing so our pledge will remain alive and our industry will be improved by our existence. We have set our sights on the future and will be guided by the lessons of yesterday. We commit ourselves to each other, to our community, and to our industry. We commit ourselves to being “First in Service.”