Evaluate WMS functionality (real‑time inventory, API/EDI), order accuracy KPIs, peak capacity and seasonal scaling, SLA terms for OTIF and returns, and the 3PL’s ability to provide value‑added services (kitting, labeling). Verify onboarding timelines, integration support, and reporting cadence to align operations with your sales channels and growth plan.

Prioritize facilities with sufficient dock doors, racking density, high ceilings, and secure yard space near the port or main highways. Choose sites with bonded options to defer duties, streamlined customs processes, and reliable drayage providers—these elements reduce dwell time and lower landed cost for regional B2B flows.

Confirm the 3PL’s experience with local customs clearance, documentation requirements, and duty regimes. Ask about bonded warehousing, demurrage handling, nominated carriers for in‑bond shipments, insurance coverage, and contingency plans for port congestion to limit unexpected charges and clearance delays.