Prioritize throughput and pick accuracy metrics, slotting and racking flexibility, dock and staging capacity, and technology integration (WMS/OMS). Also assess labor availability, peak-season scalability, SLA performance, and contingency plans for equipment or staffing disruptions.

Location affects carrier density and first/last-mile efficiency; sites nearer primary road arteries and regional terminals reduce transit times and freight cost. Consider proximity to major urban demand centers and intermodal transfer points to minimize dwell and accelerate delivery windows.

Negotiate transparent fee schedules for storage tiers, pick/pack, inbound receiving, and returns processing. Include minimum throughput commitments, fuel and accessorial caps, inventory reconciliation penalties, SLA credits, and clear billing cadence to limit unexpected charges.

Require a modern WMS with real-time inventory visibility, batch and lot tracking, returns management workflows, and API connectivity to sales channels. Evaluate barcode/RFID support, automated picking options, and reporting that ties performance to commercial SLAs.