Request clear KPIs tied to order accuracy, pick/pack cycle time, on‑time dispatch, inventory accuracy, and chargeback procedures. Include SLA remedies for missed KPIs, defined cutoffs for same‑day/next‑day processing, and protocols for exceptions and seasonal volume spikes.

Assess racking density, clear bay heights, climate control options, cross‑dock capacity, and segregation for returns. Verify WMS features: real‑time inventory, API integrations, batch and lot tracking, and reporting. Confirm ability to scale labor and adjust slotting for peak seasons.

Key factors are direct access to reliable line‑haul carriers, frequency of departures to northern hubs, fuel and toll cost structures, transit time variability, and cross‑border permit experience. Negotiate consolidated routing and regular carrier windows to manage landed cost and predictability.

Prioritize clear lease terms for expansion, utility reliability, tax or incentive regimes, site security, and proximity to main highways. Ensure zoning supports intended operations (bulk, ambient, cold store) and evaluate total landed cost including local labor and inbound/outbound transport fees.