Evaluate transit times to major customer zones, proximity to national highways and river terminals, warehouse handling capacity (ramp, dock doors), WMS functionality, and labor availability. Include SLA metrics (OTD, order cycle time) and proof of carrier integrations to verify consistent regional coverage.

Confirm temperature-controlled storage for cold chain needs, racking density and clear height for cubic efficiency, security systems, pest control and HACCP or ISO-related certifications if applicable. Ask for evidence of ERP/WMS integration, EDI capability, and inbound/outbound throughput data.

Carrier density and lane frequency directly affect transit standards, LTL rates, and fulfillment lead times. Greater daily departures reduce safety stock and expedite delivery. Review carrier rate tiers, minimums, and average transit days to model landed cost and inventory requirements.

Negotiate a blended pricing model: storage per pallet/cubic meter, pick/pack per order, and scalable labor surcharges for peaks. Lock in KPIs—OTD, accuracy, chargeback thresholds—and include volume-tiered discounts, minimum term review points, and clear liability and insurance clauses.