Assess WMS functionality and real-time inventory visibility, pick-and-pack accuracy, throughput capacity and surge handling, temperature-controlled and bonded storage if required, carrier EDI/API integrations, SLA commitments for accuracy and on-time shipments, reporting and analytics, local labor skillsets, and contingency planning for disruptions.

Location near river ports and major highways usually reduces transit miles and carrier deadhead, lowering freight costs and transit times. Strong local carrier density expands routing options and intermodal links allow mode optimization. Evaluate lead times to customer clusters and inbound supplier routes to quantify savings.

Negotiate transparent unitized and activity-based pricing (storage, pick/pack, inbound handling), tiered volume discounts, caps on accessorials, defined processing cutoffs, and measurable SLAs for accuracy and on-time shipment. Include billing cadence, minimums, audit rights, service credits for missed KPIs, and clear exit terms to manage long-term risk.