Focus on proximity to major routes, available handling types (e.g., cold storage, pallet racking), SLA guarantees for pick-and-pack, inventory accuracy rates, and tech integration (WMS/APIs). Quantify transit-time improvements and total landed cost to validate the network change.

Expect a mix of fixed monthly storage fees, per-pick and per-shipment charges, and value-added service fees. Key drivers are storage density, pick density, inbound receiving costs, and last-mile carrier selections. Compare full landed-cost models, not just unit rates.

Negotiate SLA terms for order accuracy, on-time shipments, inventory reconciliation cadence, chargeback thresholds, and minimum throughput. Include KPIs for picking accuracy, same-day cutoffs, and lead-times for replenishment to align operational responsibilities.

Require real-time inventory visibility, API-based order and shipping integrations, EDI support if needed, configurable reporting, and event-based alerts. Confirm data schemas, testing timelines, and rollback procedures to minimize go-live disruption.