Prioritize WMS integration and real-time inventory visibility, scalable pick-and-pack throughput, multi-temperature storage if required, cross-dock and consolidation options, returns processing, and robust carrier integrations for parcel and LTL to maintain SLAs and reduce costs.

Location influences drivetime to customer clusters and access to major carriers. A Susa site near primary highways and LTL hubs reduces drayage and linehaul costs, shortens lead times for regional lanes, and increases options to negotiate parcel and LTL rates.

Negotiate clear rate cards, volume tiers, SLA definitions (on-time delivery, order accuracy), inventory accuracy targets, chargeback rules, minimum terms, and reporting cadence. Include audit rights, scalable capacity clauses, and defined costs for seasonality and special handling.

Require a modern WMS with API/EDI connectivity to your OMS, real-time inventory feeds, automated order routing, exception management, carrier rate shopping, and dashboard reporting for inventory turns, fill rate, and fulfillment cycle times to support decision-making.