• Proximity to feeder ports and air links to reduce transit windows.
• Warehouse Management System (WMS) and carrier EDI integrations for real-time visibility.
• Cross-dock and bonded storage options to minimize handling and duties.
• Labor scalability and seasonal throughput performance data.

Carrier access and port proximity determine frequency of sailings and air lifts, which directly impacts promised delivery windows. Reliable feeder services and tested last-mile partners reduce variability in SLAs, while flexible multimodal routing lowers risk from single-mode disruptions.

• Robust WMS with inventory reservation and lot tracking.
• Scalable pick-and-pack operations and temporary labor plans for peaks.
• Reverse logistics workflows and returns inspection stations.
• Barcode/RFID scanning and EDI/API connectivity for order orchestration.

Negotiate clear SLAs for order cycle time, inventory accuracy, and on-time delivery; define chargeback rules for exceptions; set review periods for pricing and minimums tied to volume bands; and include access to operational dashboards for dispute resolution and continuous improvement.