Focus on proximity to ports and arterial highways, warehouse layout (racked vs. bulk), temperature-controlled capacity, and connectivity to parcel and LTL carriers. Also evaluate WMS integration, SLA metrics for pick/pack/ship, returns handling, and available value-added services that reduce landed cost and cycle time.

Carrier density and direct lanes reduce transit variability and lower freight spend. Faster, predictable lanes improve delivery windows and customer experience; conversely, limited carrier options increase routing complexity and reserve days in inventory, raising holding and expedited freight costs.

Prioritize WMS compatibility, real-time inventory visibility, SLA-backed picking accuracy, cross-dock throughput, temperature control where needed, and a dedicated returns process. These capabilities reduce order cycle time, shrinkage, and downstream customer claims.

Negotiate transparent rate cards and volume tiers, minimums and elasticity clauses, onboarding and integration fees, chargeback terms for SLA breaches, and clear KPIs. Consider including: