Evaluate road quality and seasonal reliability, dock and trailer capacity, internal layout and racking, WMS/API integration, and the density of local trucking carriers. Also assess cross-dock capability, staging areas for peak flows, and connections to nearby intermodal or transshipment points to minimize total transit time and variability.

Typical fees include pallet or cubic storage, inbound receiving, put-away, pick-and-pack, kitting, and outbound handling. Negotiate clear SLA-related credits, volume discounts, and bundled rates for peak periods. Require transparent reporting for billable events and agree on minimums, demurrage rules, and chargeback mechanics to control cost-to-serve.

Key KPIs: order accuracy, on-time shipment rate, dock-to-stock and inventory accuracy, average order cycle time, and return processing time. Include SLA thresholds for order lead times, chargeable error rates, and scheduled capacity for peak seasons — and require access to real-time inventory and exception reporting.

Prioritize sealed, insulated spaces, reliable temperature control with monitoring and alarms, redundant power/back-up generators, secure yard and access control, CCTV and perimeter security, appropriate racking and handling equipment, and insurance/ compliance documentation. Verify remote monitoring, maintenance plans, and contingency procedures for equipment failure.