Require clear KPIs: inventory accuracy, on‑time pick/pack rates, order cycle time, dock-to-door transit SLA, and returns processing time. Consider reporting cadence, exception handling protocols, and penalty or remediation clauses tied to those metrics.

• Inventory accuracy %
• OTIF / SLA
• Average pick/pack time

Road condition and customs windows directly affect transit variability. Expect faster domestic trunking to major Bolivian markets but variable cross‑border timelines depending on clearance processes. Factor in carrier density, permitted transit hours, and seasonal road impacts when modelling landed cost and safety stock.

Mandate WMS with real‑time inventory APIs, EDI or REST order/ASN connectivity, configurable reporting, and traceability for lot/serial numbers. Ensure returns management, carrier booking integrations, and dashboards for SLA and cost analytics to support omnichannel fulfilment strategy.

Evaluate proximity to major highways and border crossings, dock door counts, trailer marshalling, ceiling heights for pallet racking, and segregated staging for cross‑dock operations. Confirm bonded capacity and staging for export shipments to minimize handling time and customs delays.

Key cost drivers: storage density pricing, per‑order pick/pack fees, inbound receiving charges, pallet handling, and fuel/transport surcharges. Negotiate tiered pricing for volume, minimum monthly guarantees, transparent surcharge triggers, and terms for indexation to currency or fuel to control variability.